Terms of service

Last updated - 03/08/2021


These Terms of Use regulate the use and services provided by Website

This document is the official Offer addressed to the scope of persons, to which we are allowed to offer our Services under Applicable law, for the purpose of entering into an agreement under the conditions stated below. These Terms of Use create a legally binding agreement between PIXELGATE GROUP LTD (Cypriot company no. HE 418476, Kalymnos, 1, "Q MERITO", Floor 4, Agios Nikolaos, Kamares 6037, Larnaca, Cyprus, referred to herein as "Pixalgate", "Company", "us" or "we") and You.

If You do not accept these Terms of Use, you must refrain from using the Website and Services and immediately leave this Website.

The Company reserves the right to revise these Terms of Use at any time. Therefore, the User shall visit this page periodically to review the Terms of Use. Amendments will be binding and effective immediately upon publication thereof on this Website. User’s use of the Services following the publication on the Website of the amendments introduced to these Terms of Use will constitute User’s full and explicit agreement to be bound by these Terms of Use as amended.


“Agreement” is the text of these Terms of Use with all its annexes, amendments and supplements available on:, except Privacy and AML Policy.

“Offer acceptance” means full and unconditional acceptance of the Offer by the User through registration on this Website, which creates a legal Agreement between PIXELGATE GROUP LTD and the User; “Website” means this Website or any affiliated thereto page, subdomain or section permanently or from time to time located and accessible through the domain name

“Games” mean virtual games, namely “Case Opening” and “Contracts” in which the User can take part and which are regulated by these Terms of Use. “Company” means a legal entity Pixalgate Group Ltd that operates the Website and provides the Services to the User under these Terms of Use.

“Location of the offer acceptance” is Cyprus.

“Inactive Account” means an account on the Website which has not recorded any log-in and/or log-out for a period exceeding 12 consecutive months.

“Intangible assets” mean including, but not limited to, trademarks, service marks and trade names, as well as images, graphics, texts, concepts and methodologies – together being the intellectual property of the Company, located on the Website and on the User Account, as well as the materials contained therein, are the exclusive property of the Company and/or the suppliers and partners of the Company. The User is not entitled to directly or indirectly use any intellectual property for personal gains or interests of third parties.

“User” means an individual who has accepted the Offer with the aim to use the Services and to participate in the Games.

“Applicable Law” means the current legislation of Cyprus applicable to the legal relations arising between the User and the Company.

“Offer” mean the text of this document with all annexes, amendments and supplements thereto, as well as other documents posted on

“Affiliates” mean individuals or legal entities that are under the control of the Company or have control over it. Such persons are, for example, shareholders of the Company, its directors, employees, authorized representatives, etc.

“User Account Balance” is a special virtual analytical balance that displays the amount of the User’s funds in the SkinWorld system in the units of the appropriate currency.

“Regulatory bodies” means public authorities of Cyprus.

“Services” mean entertainment services of delivery access to participation in the Games to Users, maintenance of the normal and uninterrupted operation of the Website and Customer Support services that are offered by the Company to the Users via the Website or specific applications.

“User Account” is an account on the Website registered by the User with the express consent to use the Service for personal use and on the User’s behalf.

“Politically exposed person” - an individual entrusted with a prominent public function. This definition is determined by FATF (The Financial Action Task Force), therefore, if FATF will update this definition, we will use the updated definition.

Those definitions that are not defined in this Terms of Use must be interpreted in meanings generally recognized by the gaming industry.


The Company provides the Services to the Users in accordance with these Terms of Use and only if the User has confirmed his understanding of the present Terms of Use and freely gave explicit consent to them.

  • ▪ persons, who have not reached the age 18 years or of another age of majority or an age, with the onset of which gaming is allowed, established by the state of the person`s residence;
  • ▪ persons whose countries of residence impose prohibitions and/or restrictions on the site usage.
  • ▪ Politically exposed persons (as defined by FATF).

Access to and/or use of the Website (including access to and/or use of all the products offered through the Website) may be illegal in some countries. The User is responsible for determining whether their access to and/or use of the Website is in compliance with all applicable laws in its jurisdiction. The User also warrants and represents it is not residing in the country, where Case Opening and chance games are illegal.

You need a supported Web browser to access the Service. You acknowledge and agree that "Game Cases" may cease to support a given Web browser and that your continuous use of the Service will require you to download a supported Web browser. You also acknowledge and agree that the performance of the Service is incumbent on the performance of your computer equipment and your Internet connection.

The Company shall not be responsible for the loss of the login/User Account Number and password to it.

User assumes full responsibility for the use of the Services as well as for possible financial risk when playing for real money.

By using the Website the User agrees not to:

  • ▪ use the Website for any unlawful purpose and not to violate any applicable provisions of local, state, national or international law;
  • ▪ defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;
  • ▪ submit any information about any person by which they may be personally identified without their prior consent or compromises another person's privacy, or breaches confidentiality;
  • ▪ submit content that contains materials that are inappropriate, tasteless, unlawful, threatening, abusive, hateful, profane, defamatory, obscene, pornographic, racially vilifying, deliberately provocative or indecent;
  • ▪ impersonate any person or entity, or falsely state or otherwise misrepresent affiliation with a person or entity;
  • ▪ violate the proprietary rights of others, and not to post any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;
  • ▪ deposit money obtained by illegal means on the User Account Balance;
  • ▪ deposit money to the User Account Balance using a Card that was issued in the country/state, where use of the site and/or use of a card is prohibited;
  • ▪ carry out any illegal activities that will directly or indirectly affect their User Account;
  • ▪ access, tamper with, or use any non-public areas of the Service or Game Cases’ computer systems;
  • ▪ attempt to probe, scan, or test the vulnerability of the Service or any related system or network or breach any security or authentication measures used in connection with the Service and such systems and networks;
  • ▪ attempt to decipher, decompile, disassemble, reverse engineer or otherwise investigate any of the software or components used to provide the Service;
  • ▪ harm or threaten to harm other Users in any way or interfere with, or attempt to interfere with, the access of any User, host or network, including without limitation, by sending a virus, overloading, flooding, spamming, or mail-bombing the Service;
  • ▪ use the Service in an abusive way contrary to its intended use, to Game Cases’ policies and instructions and to any applicable law;
  • ▪ systematically retrieve data or other content from the Service to create or compile, directly or indirectly, in single or multiple downloads, a collection, compilation, database, directory or the like, whether by manual methods, through the use of bots, crawlers, or spiders, or otherwise;
  • ▪ make use of, promote, link to or provide access to materials deemed by "Game Cases" at its sole discretion to be offensive or cause harm to "Game Cases’" reputation, including, but not limited to, illegal content and pornographic content and content deemed offensive or injurious to "Game" Cases and/or the Service (such as Warez sites, IRC bots and bittorent sites)

The User warrants and represents that:

  • ▪ any information specified by it in its User Account fully and precisely corresponds to the User's documents;
  • ▪ it is solely responsible for any taxes that may be payable for money or prizes obtained from the use of the Service;
  • ▪ it shall follow the updates of the Terms of Use published on the Website.


The User agree to sign on for the Services through your Steam account.

The User can have only one User Account at a time. Otherwise, the Company reserves the right to block or delete the additional account(s) that the User owns in violation of this provision.

Only registered Users, who have agreed to our Terms of Service by checking the box on first time login, can take part in the Games. By registering on the Website the User agrees to take a risk of losing money when using the Services, and that the Company is not liable for any financial risk on the part of the User, that the Services are used in his sole discretion and risk.

The User Account on the Website is non-transferable. The Users are not allowed to acquire, sell or transfer the User Account to other Users. It is impossible to transfer money between the User Accounts.

To register on the Website the User must confirm that it has sufficient capacity and competence in accordance with the laws of his state or country, and also undertakes not to allow to use the Services as well as the User Account by minors, legally incompetent, legally incapacitated (including partially capable) and is personally responsible for the admission of such people to such use.

The User must ensure confidentiality and integrity of its own access data (username and/or password etc.).

The User is responsible for all activities that occur on its User Account or through the use of its password by itself or by other persons. If the User believes that a third party has access to its password, it should use the password regeneration feature of the Service as soon as possible to obtain a new password. In all circumstances, the User shall not permit any third party to use or access its User Account.

To register the User Account on the Website and to participate in the Games the User must read these Terms of Use and acknowledge that it gives full and explicit consent to the following conditions:

  • ▪ The User understands all the provisions of these Terms of Use in full and accepts the conditions of these Terms of Use;
  • ▪ By accepting these Terms of Use the User enters into a written bilateral agreement with the Company.

In case of discrepancy between the information specified during the registration of the User Account and the data in the User’s identity document(s), the Company has the right not to render Services to such a User.

The Company reserves the right in its sole discretion and at any time:

  • ▪ to refuse to register the User Account without giving any reasons and/or to cancel or suspend the use of the User Account without any explanation;
  • ▪ to refuse to accept money funds without giving any reasons;
  • ▪ to request documents to verify the identity of the User, its authority to use a particular card, and other facts and information provided by the User. Such a request may be made at any time and the Company reserves the right to suspend the use of the User Account for a period of no more than 14 working days in order to finalize such verification;
  • ▪ to transfer data about the User to any authorized body provided that the Company shall ensure that these data are transferred at any time and processed in accordance with applicable laws and regulations, laws on protection of personal data and/or similar laws and regulations, and in accordance with the Company’s Privacy Policy;
  • ▪ to keep and manage the User’s funds;
  • ▪ to block the User Account with further unavailability of disbursements and denial of payment claims in cases when the User breaches the Terms of Use, violates the law or other regulations, violates rights of third party, commits fraud and/or deception;
  • ▪ to suspend and cancel the participation of the User in the Games, if there are grounds to believe that the User Account is used, was used or may be used for illegal, fraudulent or abusive purposes;
  • ▪ to close the User Account without disbursing funds, with denial of payment and suspension of the use of the Services by the User, if there is actual evidence of deceptive or fraudulent practices carried out by the User, including but not limited to, the use of software robots, computers and other automated systems designed or able to ensure a positive outcome for the User or third parties when participating in Games.

The Company warrants and represents that at any time:

  • ▪ it manages the User’s funds safely and appropriately;
  • ▪ the collection, processing and storage of the User’s data is made solely in accordance with the current legislation and the Privacy Policy;
  • ▪ The User Account information and content is collected and processed solely in accordance with the current applicable legislation and the Privacy Policy;
  • ▪ it will notify the User about the breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to the User’s personal data transmitted, stored or otherwise processed by the Company without undue delay and take appropriate measures to cope with it;
  • ▪ it will ensure the following the rights guaranteed by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation):
    • ▪ Right of access by the data subject;
    • ▪ Right to rectification;
    • ▪ Right to erasure (“right to be forgotten”);
    • ▪ Right to restriction of processing;
    • ▪ Right to data portability;
    • ▪ Right to object;
    • ▪ Right not to be subject to a decision based solely on automated processing, including profiling.


When depositing money funds on the User Account Balance, the User is obliged to follow closely the instructions on making funds available on the Website. Ignoring explicit prohibitions and restrictions referred to in this section as well as in the Terms of Use, disclaims responsibility of the Company for unlisted funds.

To deposit money funds on the User Account Balance the User must select a payment method, specify the payment amount and make the payment by following the instructions on the Website. After successful payment the User Account Balance will be credited.

All incoming payments shall be conducted through the Company’s software and accounts of the Company’s financial partners.

Company does not in any circumstances accept cash funds sent or delivered directly to SkinWorld or a payment solution provider.

The Company does not charge commission for any withdrawal of skins.

Depending on the payment method chosen by the User, minimum and/or maximum deposit limits may apply.

The Company does not provide loans to the User Accounts.

The User shall not allow third parties to use the User Account to deposit funds.


Subject to the sub-clauses below and without prejudice to SkinWorld’s right to seek redress under any applicable legislation, regulation, enactment or policy, or under any other provision of the Agreement, Company shall have the right to block a SkinWorld account when a chargeback has been requested in relation to that SkinWorld account.

When a chargeback has been requested, Company will send a “Chargeback Notice” to the User at the email address mentioned in the User’s details, in order to seek confirmation of the User’s identity and of the payment method used to credit to the User’s SkinWorld account any funds entirely unrelated to a chargeback (“Untainted Funds”).

SkinWorld does not in any circumstances send cash or checks as a refund transaction to the user.

We do not issue refunds for digital products once the order is confirmed and the balance spent on site. We recommend contacting us for assistance if you experience any issues receiving or downloading our products


By completing the Registration and ticking the checkbox “I’ve read, understand and accept the Terms of Use with all its annexes, amendments and supplements” the User acknowledges that it is fully aware of the provisions of this Agreement and accepts all of them in full without any exemptions or limitations whatsoever.

Acceptance of these Terms of Use is equivalent to conclusion of a bilateral written Agreement between the Company and the User. The Agreement between the Company and the User shall be deemed concluded from the moment of the User’s registration on the Website.

The Agreement between the Company and the User is valid for the duration of the use of the Services by the User.

The Company reserves the right to suspend the use of the Services or terminate the Agreement with immediate effect, at any time for any reason, including but not limited to the User’s serious or repeated breach of these Terms of Use or any conduct in connection with use of the Website that the Company considers inappropriate or disruptive and which is serious or persistent. In such case, the Company shall close the User Account.

The User may close the User Account by contacting Customer Support. The User is obliged to withdraw money from the User Account before closing it. Closing of the existing User Account by the User means that the Agreement between the Company and the User is terminated.

All provisions of this Agreement that by their nature should survive Agreement termination shall remain effective after Agreement termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.


The Company holds all the rights to intangible assets associated with the Services and the Website.

According to the above, the User is obliged not to use any brands, trademarks, copyrights or any other intangible assets in possession of the Company for any purpose without prior permission from the Company.


The Company does not warrant uninterrupted operation of the Website in the following circumstances:

  • ▪ problems with third-party Internet servers or networks;
  • ▪ any problems with the User’s local equipment, network connection etc.;
  • ▪ during an announced maintenance;
  • ▪ in cases of force majeure.

The Services are provided "AS IS", therefore, the Company does not guarantee and is not responsible for the Services to be accurate and suitable for a particular use, of high quality, containing no errors and viruses and to be provided without any interruptions.

The Company does not recognize and is not responsible for damages or losses incurred by the User or a third party caused directly or indirectly and associated with the User in connection with the following:

  • ▪ depositing of money to the User Account via a card of a third party;
  • ▪ providing untruthful information regarding the User in the User Account in order to withdraw funds from it;
  • ▪ the use of the User Account by a third party for depositing of funds to or for withdrawal of funds from the User Account Balance.

All information posted on the Website is presented for informational purposes only and is not intended to provide on its basis a professional advice of any kind. Neither the Company nor any of the service providers or payment operators are responsible for any informational errors, incompleteness, inaccuracies or delays, or for any actions taken in relation to the information contained there.

If the use of the Services by the User will be interrupted due to failure of telecommunications or computer systems, and because of this the User will not be able to continue to use the Services, the Company will take all reasonable steps to ensure that after the recovery the Users will be provided with the opportunity to continue to use the Services from the time they were interrupted.

If the User commits fraudulent acts against the Company (uses software robots, computers and other automated systems designed or able to ensure a positive outcome for the User or third parties when participating in Games, uses the User Account for purposes other than participating in Games, abuses loyalty programs, etc.), the Company reserves the right to prevent such fraudulent acts by:

  • ▪ closing the User Account with a refund of money funds excluding;
  • ▪ reporting fraudulent actions by the User to law enforcement agencies;
  • ▪ adoption of other similar measures provided for by the Offer.

If the Company has suspicions that the User commits the aforementioned fraudulent actions, the Company has the right to investigate the activity of such User.

The User bears full responsibility for any claims, lawsuits and actions of third parties against the Company and its Affiliates and agrees to resolve such concerns completely at their own expense, by compensating the Company for possible legal fees, damages, penalties, fines and other expenses incurred by the Company, in case such claims, lawsuits and actions are related to any of the following:

  • ▪ any representations or guarantees given by the User to third parties regarding any aspect of the Services;
  • ▪ any lawsuits and claims of third parties directly or indirectly arising out of the User’s use of the Services;
  • ▪ a breach of any confidentiality obligations committed by the User with respect to third parties.

Our Website may contain links to third-party web sites or services that are not owned or controlled by the Company. The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. The User further acknowledges and agrees that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

The Company is in no way affiliated with or endorsed by the Valve corporation, “Counter Strike: Global Offensive”, Steam or any other trademarks of the Valve corporation.


The Company shall not be liable for any failure or delay in performance of its obligations under these Terms of Use if the delay is caused by circumstances beyond the Company’s reasonable control, including:

  • ▪ fire, earthquake, storm, flood, hurricane, inclement weather or other acts of God, war, terrorism, explosion, sabotage, industrial accident or industrial strike;
  • ▪ denial of service attacks (DoS attacks), telecommunications failure, hardware failure or failure of software provided by a third party to function in accordance with its specifications;
  • ▪ unusually high demand for the Company’s Services resulting in failure of the Company’s software or hardware to function properly;
  • ▪ failure of any third party (including, but not limited to, any bank or other financial institution) to fulfil any obligations to the Company;
  • ▪ any other circumstances or events beyond the Company’s reasonable control.


The User guarantees that all the terms and conditions of these Agreement are clear to the User and the User accepts them unconditionally and to the full extent. Use of the Services in violation or non-fulfilment of any of the terms and conditions of these Terms of Use is prohibited.

All inquiries from the Users regarding the Services provided by the Company shall be sent email to [email protected]. The Company undertakes to respond to such inquiries within 3 (three) working days from the date of receipt thereof.

Questions, discord or claims not regulated by these Terms of Use are governed by the applicable laws of Cyprus.

All disputes arising in connection with the performance of the Agreement between the Company and the User, including any question regarding its availability, validity, interpretation, application or termination, shall be resolved through negotiations. If disputes cannot be resolved through negotiation, the disputes shall be settled in accordance with the applicable legislation of Cyprus.

In the event of disagreement between the English language version of these Terms of Use and their translations into other languages, the English language version of these Terms of Use shall prevail.

If for whatever reason one or more provisions of these Terms of Use are invalid or unenforceable, such a circumstance shall have no effect on the validity or enforceability of the remaining provisions of these Terms of Use.

The Company is not responsible for the actions of any other companies, websites and services. No other company or person is liable for the actions of the Company.

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Important: Every Auction Bid per Auction on SkinWorld has a fee which is displayed inside the 'BID' button which can be seen next to each Auction. Some Auctions will also offer a discount per Bid, depending on the time remaining on the specific Auction. It is advised to only start bidding on a Auction once the countdown timer has seconds left. Please ensure you understand how SkinWorld's Auctions work before participating in one.

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User verification may take several minutes up to 24 hours. If you do not upload the correct documents, you will be rejected and will need to try again.

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