Frequently Asked Questions
Who can play on SkinWorld?
Only people who are 18 years or older are allowed to play on SkinWorld. In addition, some countries may restrict you from accessing sites like ours - we strongly recommend you follow all government guidelines and applicable laws, as we cannot always apply technical methods for restricting access.
Why should I play on SkinWorld?
Our mission is to provide our customers with a great playing experience. SkinWorld has an exciting vision and lots of plans for enhancing your playing experience in the months to come! We will update our site with exciting new features and games on a regular basis. We place a high value on transparency and we want to show our customers that we care greatly for each and every one of you!
How do I play on SkinWorld?
Simply log into SkinWorld using your Steam account.
Once you've successfully logged in, click on the green "ADD FUNDS" button on the top right of the landing page (next to your username).
Enter an amount that you'd like to deposit into your SkinWorld Wallet and choose your preferred payment method.
You'll then be redirected to the payment gateway to finalize your deposit.
Once the deposit has been completed, you'll be redirected back to the SkinWorld site and that's it!
How do I protect myself from scammers?
Anyone pretending to be an "administrator", "moderator", "trade bot", or any type of user pretending to be associated with SkinWorld is a scammer. We will never send you a message or a friend request on Steam. We will never show you screenshots of our control panel and we will never send you any files.
How do I benefit from discounts on all our cases throughout the site?
To get your discount % on all SkinWorld cases, simply add our website URL skinworld.gg to your nickname on Steam, head to your SkinWorld profile and click "Activate".
You will then be redirected back to Steam to login again, and your SkinWorld profile will display a confirmation that the discount is active.
Can I use funds in my Steam wallet to open cases on SkinWorld?
Steam Money is not accepted on this site. You will need to top up the balance on your SkinWorld wallet directly.
How do I use a promo code?
Head over to the payment window, enter an amount that you would like to deposit, and then enter your promotional code in the space provided on the right-side.
I have topped up my balance but the deposit is not reflecting on my profile. What should I do?
Your payment may take up to 10 minutes to reflect on your profile. If you do not see your deposit reflecting within one hour, please contact our support department, [email protected]
What should I do before opening cases?
Ensure that your Steam account is active and that you are able to trade on Steam, otherwise we will not be able to send you your items. Before opening cases on our site, we recommend that you access your Steam inventory and confirm that there is no trade-ban on your account. Please see Steam's Trading and Market Restrictions for further info.
I have opened a case, how can I withdraw my item?
Go to your SkinWorld profile and click the "WITHDRAW" button on the item you have won. A live notification feed will appear. Once the trade offer is ready, click the "COMPLETE TRADE" button in the notification box, which will redirect you to the trade on Steam. SkinWorld requires a minimum deposit of $2 in order to withdraw skins.
What is the Daily Free Case?
The Daily Free Case is a free feature that rewards you with skins or an account balance top-up for visiting SkinWorld every day. You will be able to open a Daily Free Case every 24 hours. The timer resets right after each use.
